Refund Policy

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Thank you for shopping with Pick and Prep LLC. We strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Return Policy

You may return any unused items within 30 days of the purchase date for a refund or exchange. To be eligible for a return, the following conditions must be met:

- The item must be unused and in its original packaging.

- The return must be initiated within 30 days from the date of purchase.

2. Restocking Fee

Please note that a restocking fee may apply to certain returns. The restocking fee will be determined at the time of the return request and will be deducted from your refund amount.

3. Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [insert email] or [insert phone number] to notify us of your intent to return the item and to receive return instructions.

2. Pack the item securely in its original packaging, including all accessories and documentation.

3. Ship the item to the following address:

   Pick and Prep LLC

   20252 NE 15th Ct  

   Miami, FL 33029  

4. Refund Processing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

5. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

- Items that have been used or damaged.

- Gift cards or promotional items.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our customer service team:

Pick and Prep LLC  

20252 NE 15th Ct  

Miami, FL 33029  

Email: customerservice@pickandprep.com

Thank you for your understanding and for choosing Pick and Prep LLC! Your satisfaction is our priority.